Transactions Policy
This Payment Policy explains how payments are processed when you purchase products from Bassdope Lures LLC through our website.
Accepted Payment Methods
Available payment methods may vary depending on your location, device, and checkout availability. Payment options may include:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
The payment methods available to you will be displayed during checkout.
How Payments Work
When placing an order:
- Add your desired products to your cart and proceed to checkout.
- Enter your shipping and billing information.
- Select an available payment method.
- Review your order, shipping charges, taxes, and total amount.
- Submit your order to complete the purchase.
Your payment is processed securely through the applicable payment provider. Bassdope Lures LLC does not store your complete credit or debit card information.
After your order is successfully placed, you will receive an order confirmation by email.
Currency, Taxes & Shipping
Product prices are displayed in U.S. dollars (USD) unless otherwise stated.
Applicable sales taxes and shipping charges are calculated and displayed at checkout based on your order and shipping address.
If your bank or payment account uses a different currency, your financial institution or payment provider may apply its own currency conversion rate or fees. Bassdope Lures LLC does not control these charges.
Declined Payments
A payment may be declined for several reasons, including:
- Incorrect card information
- Expired card
- Insufficient funds or available credit
- Billing address mismatch
- Bank security or fraud checks
- Temporary payment-provider issues
If your payment is declined, please verify your payment information or try another available payment method. You may also contact your bank or payment provider for assistance.
Please avoid repeatedly submitting an order until you have confirmed whether the previous payment attempt was successful.
Pending or Duplicate Charges
Sometimes a failed or incomplete payment attempt may create a temporary authorization hold on your account. These holds are controlled by your bank or payment provider and may disappear automatically according to their processing schedule.
If you believe you have been charged more than once for the same order, please contact us with:
- Your name
- Order number
- Date and amount of the charges
- Relevant payment information or a screenshot with sensitive card details hidden
We will review the transaction and assist you.
Payment Security
Payments are processed through secure third-party payment providers. Your payment information is transmitted through secure connections and is handled according to the payment provider's security and privacy practices.
For your protection, please do not send complete card numbers, CVV codes, passwords, or other sensitive payment information to us by email or through our contact form.
Refunds
Approved refunds are issued to the original payment method used for the purchase.
The processing time for a refund may vary depending on the payment provider or financial institution. For eligibility and return requirements, please review our Refund & Return Policy.
Fraud Prevention
Orders may be subject to automated fraud and security checks.
We may request additional information to verify an order or may cancel an order when we reasonably believe a transaction is unauthorized, fraudulent, or otherwise suspicious.
If an order is cancelled after payment has been received, the applicable payment will be refunded to the original payment method.
Discount Codes
Promotional or discount codes must be entered during checkout and are subject to the terms displayed with the promotion.
Unless otherwise stated:
- Only one promotional code may be used per order.
- Discount codes cannot normally be applied after an order has been completed.
- Certain products or orders may be excluded.
- Promotions may have expiration dates or minimum purchase requirements.
Contact Us
If you have questions about a payment, order, refund, or billing issue, please contact us:
Company name: Bassdope Lures LLC.
Business address: 14741 Margust Ln, Homer Glen, IL 60491, United States.
Email: info@bassdope.com
Phone: (708) 392-2277
Customer service hours: Monday to Friday, 9:00 AM–9:00 PM ET
Reply time: Within one business day.