1
What products does Bassdope Lures sell?
Bassdope Lures offers a selection of bass-fishing products, including jigs, spinnerbaits, umbrella rigs, swimbait jigs, buzzbaits, hair jigs, soft baits, terminal tackle, scents, bundles, and other fishing essentials.
2
Where is Bassdope Lures located?
Bassdope Lures LLC is based in Homer Glen, Illinois, United States.
Address:
14741 Margust Ln, Homer Glen, IL 60491, United States.
3
How can I contact Bassdope Lures?
You can contact us by email at info@bassdope.com or by phone at (708) 392-2277.
Our customer service hours are Monday–Friday, 9:00 AM–9:00 PM ET.
Orders & Shipping
1
How long does it take to process my order?
Orders are generally processed within 1–2 business days after successful payment. Processing times may vary during holidays, promotions, or periods of high order volume.
2
Do you offer international shipping?
Outside the United States, we currently ship only to Canada and Mexico via DHL Express and UPS.
3
What shipping options are available?
Depending on your location and order, available options may include:
- FREE Shipping on orders of $50 or more
- Standard Shipping — $7.90
- UPS Ground — Rates calculated at checkout
- USPS Priority Mail Express — Rates calculated at checkout
Returns & Exchanges
1
What is your return policy?
Eligible products may be returned within 30 days of delivery, subject to the requirements in our Refund & Return Policy. Please contact us before sending a return.
2
What is your return/refund policy (International)?
All international purchases are non-returnable, non-exchangeable, and non-refundable.
3
What if I receive a damaged or incorrect product?
Please contact us as soon as possible with your order number and details about the issue. Photos of the product and packaging may also be requested so we can review the situation and provide the appropriate solution.
4
Can I exchange a product?
If you receive a defective or incorrect product, please contact us before returning it. Depending on availability and the circumstances, we may provide a replacement or another appropriate resolution.
5
Can I cancel my order?
If you need to cancel an order, contact us as soon as possible. We will make reasonable efforts to accommodate cancellation requests before the order is processed or shipped.
Payment
1
What payment methods do you accept?
Available payment methods may include Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, and PayPal. The payment options available to you will be displayed during checkout.
2
How Bassdope refund?
If approved, your refund will be processed within 5 business days and credited back to the original payment method used for purchase.